Returns Policy

Your satisfaction is my top priority. Here's everything you need to know about my returns policy:

1. Handmade Crafts and Art Prints

Due to the nature of handmade crafts, slight variations in sizing and color may occur compared to the images displayed online. I strive to provide accurate representations, but please keep in mind that each piece is unique.

2. Faulty or Damaged Products

In the unfortunate event that your item arrives faulty or damaged, I will gladly accept returns and exchanges. To process your return or exchange, I kindly ask that you provide a photo of the damaged product for my records.

3. Returns for Change of Mind

I understand that sometimes things don't work out as planned. However, I do not accept returns or exchanges for products simply due to a change of mind.

How to Initiate a Return or Exchange

If you believe your product is faulty or damaged and qualifies for a return or exchange, please contact me at artist.clumsyelm@gmail.com within 5 days of receiving your order. I will guide you through the process and provide further instructions.

Refund Process

Once your return is received and inspected, I will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Questions or Concerns

If you have any questions or concerns regarding my returns policy, please don't hesitate to reach out to me. I'm here to help and want to ensure your experience is nothing short of exceptional.

Thank you for your support!